Privacy Policy

Thank you for visiting our website. We are a fully licensed tree trimming and removal business proudly serving New Jersey communities for more than 20 years. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, request a service quote, or interact with our marketing.

1. Information We Collect

We collect information that you voluntarily provide, as well as data gathered automatically through our website.

• Contact Details: Your name, phone number, email address, and property address.
• Service Request Information: Photos of trees, property details, and project descriptions.
• Automated Data: Your IP address, browser type, and browsing behavior on our site.

1. How We Use Your Information

We use your information strictly to operate our business and serve you. This includes:

• Sending you free estimates and project quotes.
• Scheduling tree trimming, pruning, or removal services.
• Processing payments for services rendered.
• Sending you marketing emails about seasonal tree care tips or promotions.
• Sending you text messages for appointment reminders, project updates, and marketing offers.
• Analyzing website traffic to improve our online experience.
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1. Text Messaging (SMS) Terms and Privacy

• If you provide your phone number and opt-in to receive text messages from us, the following rules apply:
• Consent: We will only text you if you explicitly grant us permission (e.g., checking a box on our contact form). Consent is not a requirement to purchase any services.
• Frequency: Message frequency varies based on your project schedule and our seasonal promotions.
• Data Privacy: Mobile information/phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes. Your SMS opt-in data is completely excluded from any third-party sharing.
• Carrier Fees: Standard message and data rates may apply depending on your mobile carrier.

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2. Third-Party Tools and Analytics

We partner with specific third-party services to run our website and business efficiently. These third parties handle your data according to their own privacy policies:

• Google Analytics: We use Google Analytics to track visitor behavior and website performance. Google collects anonymous data like your location and pages visited. You can opt out of this tracking using the Google Analytics Opt-out Browser Add-on.
• Online Payment Processors: Your online payments are handled securely by our third-party payment gateway (e.g., Stripe, PayPal, Square). We never store or see your credit card details on our servers.
• Email and SMS Providers: We use trusted software vendors to deploy our emails and deliver text messages to you.

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6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data with the trusted service providers listed above, with employees/subcontractors who perform work on your property, or if required by law.

6. Your Choices and Opt-Out Rights

• Text Message Opt-Out: You can stop receiving text messages at any time by replying “STOP” to any text we send you.
• Email Marketing Opt-Out: You can stop receiving promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any email we send.
• Data Requests: You can contact us at any time to review, update, or request the deletion of the personal information we have on file for you.

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8. Cookies

Our website uses cookies through Google Analytics to optimize your browsing experience. You can choose to disable cookies through your individual browser settings.

8. Data Security

We implement standard physical and electronic security measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Phone: (856) 383-6949
• Email: contact@hgtree-service.com
• Mailing Address: contact@hgtree-service.com